Contracting an online business manager exponentially expands your capacity to do business. As your team and services grow, an OBM acts as a strategic business partner – not only taking tasks off your plate but acting as another set of eyes on your business health and direction. From project management to business development, an OBM is the true key to operational freedom so you can focus on building relationships and doing what you love.

My business grew 30+% immediately.

Mary Silva Doctor, FOUNDER, MSD Consulting


  • Client Relations Management
    • Management of client relationship including onboarding, questions, and offboarding

  • Project Management
    • Project timeline and task list creation
    • Action plan based on desired deadline
    • Management of delegation and execution

  • Calendar + Schedule Management
    • Management of calendar and schedule to optimize time and efficiency

  • Email Templates, Campaigns, + Automation
    • Set up email templates to better handle inquiries
    • Assist in the creation of email campaigns and automations

  • Template + Resource Creation
    • Create templates and resources to enhance your client experience and marketing, such as social posts templates, onboarding packets, surveys, and informational guides

  • Team Management
    • Manage delegation and follow up on tasks to team members

  • Invoice Management
    • Create and send invoices
    • Tracking of invoice status and follow up as necessary

  • Additional Support
    • Implement minor tweaks or changes to your existing website
    • Establishment or documentation of Standard Operating Procedures (SOPs)
    • Brainstorm and collaboration on ideas
    • Project and idea research

OBM Services Investment: starting at $1,750 monthly retainer